FAQ

Terms & Conditions

*Please read our terms and conditions before purchase. Your purchase will be taken as an acceptance of our terms of service.

What can I expect from lessons?

Lessons can be conducted on a one-to-one basis or as a group. If you encounter difficulties outside of lessons the Singercise Online School is a fun and interactive video training tool that will help you in your practice throughout the week.

 

Do you do home lessons?

Unfortunately not. However, if you are a recording artist who needs assistance whilst recording your vocals, whilst on tour or songwriting in the studio just let us know and we will arrange on-site assistance to be there with you. 

Unfortunately, we do not offer home one-to-one training but we do offer Skype and Face-Time lessons which are a powerful tool for vocal advancement allowing you to reach your vocal goals from the comfort of your own home.

 

How long should lessons be and how regularly do I need them?

Lessons are typically 1-2 hours long. When it comes to vocal advancement consistency really is key, we help make that consistent training as enjoyable, effective and rewarding a process for you as possible. If you are not able to have consistent 1-2-1 lessons with your coach, DON'T WORRY the Singercise Online School is a fun and interactive video training tool that will give you vocal lessons as often as you would like.

 

Who will be teaching me?

We currently have a team of very competent vocal coaches some of whom are also award-winning singer/songwriters who have experience performing on stages across the world.

 

Where are the lessons held?

Coaching lessons are held anywhere in the world, this is the beauty of online coaching. We have taught singers from America, Africa, Europe and even Australia! All of our personal coaching sessions are held via Skype, Facetime or Whatsapp call. 

 

Do you do online teaching?

 

Yes, we have taught thousands of students online in places as widespread as America, Ghana, Nigeria, South Africa, The Netherlands, Swizerland, Australia, London, Ireland, Newcastle and Birmingham.

 

Are online lessons effective?

Absolutely! A lot of our very busy and high profile clients prefer online lessons as it fits incredibly well into their varied schedules. Plus you get to improve in the comfort of your own home which many people find highly advantageous. We believe online lessons are a very powerful and effective tool for vocal advancement.

 

How long do I need to take lessons to see results?

Results are directly linked to personal practice. We will give you all the tools in your lessons to ensure that you are practicing great vocal techniques. Naturally, the more you practice these techniques the quicker you will find that you are achieving your desired sound. Commit yourself for a minimum of 3 months, where you practice at least 3 times a week with the use of our Online School, Weekly Seminars or 1-2-1 Coaching and you'll be amazed at the results. 

 

Do you have links with record labels and management companies?

We are linked with a number of management and label houses and are happy to forward and refer talent that we think is ready to go to the next level. Many of the people we have referred have gone of to be signed by major labels and have even been nominated for MOBO & Urban Music Awards.

 

Do you help people who do not want to be professional singers?

Absolutely, many people who come for lessons may not have the desire to pursue careers as singers but simply have a desire for self-advancement. Singing lessons and performance training are also great tools for building self-esteem and personal self-confidence.

What is the Singercise Online School?

The Singercise Online School is an exceptional learning tool that offers you vocal lessons and motivational seminars WHENEVER YOU WANT THEM! Loaded with 15+ online video courses 100+ singing video tutorials and much more, this fun and interactive learning is presented by award-winning Recording Artist and Celebrity Vocal Coach, Rachel Kerr who teaches you all the secret tricks and tips to a powerful singing voice. SEE MORE >>

When Do Lessons expire?

When subscription payments are no longer received. Lessons and services will be considered as forfeited when subscription payments fail or are canceled.

When Can I book my 1-2-1 Lessons?

If you are on a payment plan/ subscription plan you can schedule your 1-2-1 lesson in the final month of your contracted payment cycle. 

How do I cancel my subscription?

It is your responsibility to cancel your online service subscriptions. This can be done via your online account. Singercise will not reimburse for delayed cancellations.

What happens If I miss a seminar or scheduled lessons?

If you have missed a seminar or lesson without 48 hours pre-notification, unfortunately, we will not be able to reimburse or reschedule your service without a new payment.

T&Cs

*We require that you be in agreement with our terms and conditions before payment. Payment will count as your agreeing to our terms and conditions of service.

 

  • Lessons last a minimum of one hour. You can schedule in longer lessons should you wish to.

  • Please note that we do not offer refunds once funds have been paid.

  • Should you wish for lessons to be held elsewhere, this may be arranged at an extra charge.

  • Payment will be taken to confirm/book your lesson.

  • Late arrivals will not result in recouped time. Please plan your journey carefully and ensure a solid wifi connection to ensure you arrive to your scheduled online lesson on time.

  • 1-2-1 Lesson cancellations and reschedule requests must be notified 48 hours in writing before the most recently confirmed scheduled lesson, or you will forfeit the fee of your lesson without further notification.

  • Lessons on the legacy plans (booked pre-2020) are to be used before the stated expiry or will be lost (3 months from the payment date). This is strictly enforced to ensure progress.

  • As traveling professionals, some of your vocal tutors will require lesson flexibility according to their schedules.

  • Results are directly linked with personal practice.

  • It is your responsibility to cancel your online service subscriptions. This can be done via your online account. Singercise will not reimburse for delayed cancellations.

  • If you are on a payment plan/ subscription plan you can schedule your 1-2-1 lesson in the final month of your contracted payment cycle. 

  • If you have missed a seminar (without a subscription) or 1-2-1 lesson without 48 hours pre-notification, unfortunately, we will not be able to reimburse or reschedule your service without new payment.

 

WE LOOK FORWARD TO HELPING YOU ACHIEVE VOCAL GREATNESS !

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Terms & Conditions | FAQs